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Major US life outsourcing contract for CSC
(InsuranceNewslink.com Via Thomson Dialog NewsEdge) Computer Sciences Corporation (CSC) today announced that it has signed a 10-year business process outsourcing (BPO) and information technology (IT) outsourcing agreement with a leading US.-based life insurer. The contract is one of the largest BPO agreements signed in the North American life insurance market.
According to CSC, its services will help the insurer quickly and efficiently consolidate and integrate the data, staff and processes it has gained through acquisitions. Under the agreement, CSC will provide full-service transition, administration and technical support for almost one million life insurance policies. This includes end-to-end policy administration according to the insurer's guidelines, including customer, call centre, financial administration and claims services. CSC also will provide applications management and infrastructure services, which include data centre operations.
"We've proven we have the skill and expertise to deliver business results through large-scale BPO transitions and transformations in the insurance industry," said Jim Cook, CSC's Financial Services Group president. "Providing these services will enable our client to focus on integration and acquisitions."
This article is supplied by Insurance Newslink (www.insurancenewslink.com).
Copyright 2006 Shillito Market Intelligence
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