For an industry that can still be considered in the infant – or developmental – stage,
smart products, with a specific focus on
smartphones, is booming. With more and more companies reaching into the new hot spot of telecom, industry professionals are finding new and improved ways to branch into the smart sector.
And, for Rove (
News -
Alert) Inc., an IT infrastructure management company, smartphones is a specialty. In fact, the company
has introduced two new versions of the Rove Mobile (
News -
Alert) smartphone: Mobile Admin Professional and Mobile Admin Basics, which will bring mobile IT administration to smartphones and, therefore, more organizations globally.
Rove officials said the company’s flagship product – Rove Mobile Admin Professional – delivers advanced mobile IT administration capability for IT staff that need comprehensive, secure access to a wide range of servers and platforms, including IT infrastructure monitoring, virtualization and incident management.
Rob Woodbridge, president and CEO of Rove Inc., said that the systems Rove provides give users the ability to reduce downtime and more effectively manage IT networks using smartphones.
“We are the only company in the world offering the ability to administer the entire System Administration workflow natively from a smartphone and with these new releases we hope to put the power of the device to better use by getting it into the hands of even more IT professionals,” Woodbridge said.
By providing full functionality that enables IT staff to accelerate the incident resolution cycle for reduced downtime and better customer service, smartphones will now be equipped with the features needed for IT professionals to administer and perform all necessary company tasks.
With this latest release, Rove Mobile Admin 5.0, the product now supports Microsoft (
News -
Alert) Hyper-V, Microsoft’s virtualization tool, BMC Remedy Service Desk and RIM BES 5 functionality, company officials said.
The second product release – Rove Mobile Admin Basics – provides secure mobile remote access functionality for busy IT admin staff that aid IT administrators by providing the necessary abilities to respond faster to basic service requests.
A Rove Mobile Admin user, Adam Alag of Crane Composites Inc., a subsidiary of Crane Co., said that the system helps him manage the company’s IT operations.
“Rove Mobile Admin already helps me to work on the go and leave my laptop at home,” Alag said. “With the addition of the Hyper-V module, I can now manage my virtual environment from just about anywhere as well,” adding that he can also view the status of voicemails, change the allocation of host resources, or take snapshots all from my a smartphone.
Rove Mobile Admin augments current network administration and support practices with mobile IT management capabilities, integrating with existing monitoring and ticketing systems to provide companies with the following benefits:
· Reduced Network Downtime